Why Can't I Edit PTO or SPTO When Running Payroll?

Issue

PTO and SPTO fields may appear greyed out and cannot be edited when you’re running payroll.

What To Do

This happens because the employee is tied to a time-off policy, and editing time off during payroll could affect their time-off bank and accruals.

To make changes, update the time off in the appropriate section of your account before or after running payroll:

To add a new time-off request:

1. In the left navigation bar, go to Schedules → Time Off.

2. Click Add Time Off and fill out the request details.

To manually adjust an employee’s time-off bank:

1. Go to Team in the left navigation bar.

2. Select the employee’s profile.

3. Click the Time Off tab.

4. Click the More Options icon next to the policy you want to edit.

5. Select Adjust Hours to update their available balance.