Silverware POS

You can integrate your Silverware POS to pull your Actual Sales data into 7shifts.

Enabling the Integration
Actual Sales & Forecasting

Enabling the Integration

⚠️7shifts communicates with your Silverware POS via an access token and cloud address.

To obtain your token and cloud address you will need to reach out to your Silverware rep.
⚠️ Silverware POS will charge $25/month per location to access the integrations offered through their API. If you have not yet activated this function, or are adding a new location, you will be prompted to update your subscription in Silverware.
Once your Silverware rep has provided your token and cloud address: 

1. In the left navigation bar, head to Apps & Integrations:

2. Search and Select Silverware POS:


3. Select your Location and enter the token and cloud address provided by Silverware. Finally, click 'Connect.'

⚠️ Once activated, it may take hours for the system to start bringing in your previous sales. If they do not appear initially, please check back in a few hours.

Actual Sales & Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. We will backfill 90 days of previous sales, if available. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections.

After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1-2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.

You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sale projections here.

Sales data from Silverware POS syncs to 7shifts every 60 minutes.

7shifts will begin pulling in your sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

⚠️ Sales Accuracy

To ensure accurate reporting and matching sales totals, 7shifts and Silverware POS must both:

  • be in the same timezone
  • have work day hours ranging from 5AM—5AM

Click here to learn more about the Dashboard.

Manager Log Book:

Click here to learn more about the Manager Log Book.

Actuals Report:

Click here to learn more about the Actuals Report.

Labor Budget Tool:

Click here to learn more about the Labor Budget Tool.

Projected Sales

Now when you go to build schedules for future weeks, 7shifts will automatically look at past historical sales and insert your sales projections for you. This allows for more accurate scheduling if you're wanting to stay on budget and within your labor targets.

Actual Sales

The Actual Sales will initially be empty for the current or future days until sales start rolling in. Once the sales numbers have been pulled into 7shifts, they will be shown appropriately under those specific days.

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