Silverware POS

Silverware

Accurate sales and labor data tracking is at your fingertips with the Silverware POS integration in 7shifts. This connection automatically syncs sales data to help you make informed business decisions.


Things to Know

Review these critical technical requirements before enabling the integration:

  • 7shifts communicates with Silverware POS via an access token and cloud address. You must reach out to your Silverware representative to obtain these credentials.
  • Silverware POS charges a $25/month fee per location to access integrations through their API. If you have not yet activated this function, or are adding a new location, you will be prompted to update your subscription in Silverware.
  • Access to certain features may require an upgrade from your current 7shifts plan.

Add the Integration

To enable the Silverware POS integration, you must have the access token and cloud address provided by your Silverware representative.

  1. In the left navigation bar, head to Apps & Integrations > Explore.
  2. Search and select Silverware POS.
  3. Select your Location and enter the Token and Cloud Address:
  4. Click Connect.

Note: After activation, it may take several hours for the system to start bringing in your previous sales data.


Actual Sales and Forecasting

Real-time sales data integration is enabled by default upon activation. Once connected, 7shifts pulls Net sales data from Silverware POS to provide a real-time view of your labor costs and generate AI-powered forecasts.

  • 7shifts automatically imports up to 90 days of historical sales data from Silverware POS upon activation.
  • It takes approximately 1–2 weeks of data collection for sales projections to become visible.
  • Both 7shifts and Silverware POS must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM) for data accuracy.

Actual Sales and Forecasting defines universal rules and how projection logic applies across all supported integrations.


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