7shifts 101: Availability

What is Availability?

In 7shifts, Availability allows employees to communicate their preferred work hours and any recurring conflicts, such as school or another job, to their managers.

This is your introduction to understanding availability in 7shifts. In this article, we'll dive into the different types of availability and provide you with the resources needed so you can manage your employees' scheduling needs.
Let's set up your 7shifts Account! In this article, you'll learn how to configure your account settings and structure - the essential prep work. (19).png


Things to Know 

  • Admins can manage the Availability settings for the account under  Settings > Company Settings > Availability.

  • For Employees that are assigned to multiple Locations, Admins need to enable Allow submissions for published schedules (within their Company Settings), for them to submit their availability. 

  • Whether you want to use Recurring Availability only, or use both Recurring and Temporary Availability, you will likely want to set up your Availability Reasons.

About Availability vs. Time Off

First off, it's important to understand the difference between availability and time off in 7shifts:

Time Off - refers to specific days or periods when an employee requests not to work. These requests are typically one-off requests for events like medical appointments, family events, or personal time. Managers handle these requests on a case-by-case basis, deciding whether to approve or deny them based on business needs and staffing levels.

Availability - refers to the general times and days when an employee is either able or unable to work regularly. Employees set their availability to help managers create schedules that align with their recurring commitments, such as school, another job, or other activities. Using Availability, employees can communicate their preferred schedule and help create a consistent and predictable schedule for staff.

Learn more about Time Off here.


Availability Types 

By default, Employees are only able to submit Recurring Availability, meaning the time periods they can or cannot work on any day of the week. However, Admins can also enable the Temporary Availability function for employees.

Recurring Availability - is ongoing for employees, meaning it will apply automatically to any future or past weeks on the Schedule page. For example, an employee can submit their Recurring Availability, simply saying that on Tuesdays they can't work due to classes all day.

Example of Recurring Availability:
recurring availability type (1).png

Temporary Availability - is similar to Recurring Availability, but will only apply to a specific time range. For example, an employee may have set up their Recurring Availability to accommodate their class schedule but also has an upcoming break. Temporarily they will be available to work more hours and can submit Temporary Availability to let their managers know when they are available to work for those days.

When an employee submits their Temporary Availability, this overrides their Recurring Availability for those specific weeks on the Schedule. Outside of the Temporary Availability timespan, the Schedule page will automatically show their Recurring Availability.

⚠️Temporary Availability can be enabled, by Admins, under Company Settings > Availability.

Example of Temporary Availability:recurring availability type

Was this article helpful?
33 out of 55 found this helpful