Availability 101


Availability vs. Time Off

Availability - is used for employees to communicate to managers what time of day or which days of the week they can't work because of a conflict with school, another job, or another activity. Using Availability, employees can communicate their preferred schedule.

Time Off - is where employees will ask their manager if there are specific days they need off or absolutely can't work. Time Off is usually used on a case-by-case basis. Learn more about Time Off here.

⚠️ Admins can manage the Availability settings for the account under  Company Settings > Availability. 

Repeating vs. Weekly Availability

By default, Employees are only able to submit Repeating Availability, meaning the time periods they can or cannot work on any day of the week. However, Admins can also enable the Weekly Availability function for employees.

Repeating Availability - is ongoing/recurring for employees, meaning it will apply automatically to any future or past weeks on the Schedule page. For example, an employee can submit their Repeating Availability, simply saying that on Tuesdays they can't work due to classes all day.

Example of Repeating Availability:


Weekly Availability - is similar to Repeating Availability, but will only apply to a specific time range. For example, an employee may have set up their Repeating Availability to accommodate their class schedule but also has an upcoming break. Temporarily they will be available to work more hours and can submit Weekly Availability to let their managers know when they are available to work for those days.

When an employee submits their Weekly Availability, this overrides their Repeating Availability for those specific weeks on the Schedule. Outside of the Weekly Availability timespan, the Schedule page will automatically show their Repeating Availability.

⚠️Weekly Availability can be enabled, by Admins, under Company Settings > Availability.

Example of Weekly Availability:Screen_Shot_2022-10-01_at_3.52.52_PM.png

⚠️Whether you want to use Repeating Availability only, or use both Repeating and Weekly Availability, you will likely want to set up your Availability Reasons.

⚠️ For Employees that are assigned to multiple Locations, Admins need to enable Allow submissions for published schedules (within their Company Settings), in order for them to submit their availability.  

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