How to complete a Training Course in 7shifts (For Employees)
7shifts Training lets restaurant operators assign training courses and resources directly to staff. This guide explains how employees can complete assigned training courses and access the Resource Library in the 7shifts mobile or web app.
⚠️ Note: 7shifts Training is currently in Beta and free for all accounts. Starting August 30, 2026, Training will require a Premium plan. Without it, employees will lose access to courses on mobile and managers/admins won't be able to assign new courses.
Things to Know
- When a course is assigned, you'll receive a push notification and an email. Tap the notification to open the course directly.
- Push notifications must be enabled on your device to receive Training push notifications.
- Courses assigned to you are labeled Mandatory or Optional. Mandatory Courses may have a set due date.
- You must view all course content and answer any quiz questions to mark a course as Completed.
- Your progress is saved automatically. If you exit a course before finishing, you can return to it anytime and continue from where you stopped.
- Your manager can track your progress from the 7shifts web dashboard.
Complete a Training Course
- Open the 7shifts mobile app and log into your account.
- Tap More from the bottom navigation, then select Training.
- Under Assigned Training, courses will appear under Mandatory or Optional.
- Mandatory: The course must be completed and may have a set due date. The due date will appear under the course name.
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Optional: The course is recommended but not required. There will not be a set due date for optional courses.
- Tap the course you want to complete to begin.
- Scroll through each page to view all content. Course pages may include text, images, videos, and quiz questions.
- If a page includes a quiz question, select your answer(s) and tap Submit. The app will immediately confirm whether your answer is correct or incorrect.
- Continue through all pages until a Module Completed message appears. Your course status will update to Completed.
You can also access your assigned courses directly from the app's home screen under Your courses. Tap any course card to begin or continue a course in progress — your progress is saved automatically.
- Log in to your 7shifts account via the web app.
- In the left navigation bar, select Training.
- Under My Training, your assigned courses will appear under Mandatory or Optional.
- Mandatory: The course must be completed and may have a set due date. The due date will appear under the course name.
-
Optional: The course is recommended but not required. There will not be a set due date for optional courses.
- Click into the course you want to complete.
- Click through each page to view all content. Course pages may include text, images, videos, and quiz questions.
- If a page includes a quiz question, select your answer(s) and click Submit. The app will immediately confirm whether your answer is correct or incorrect.
- Continue through all pages until a Module Completed message appears. Your course status will update to Completed.
Track your progress
Return to the Training tab at any time to start a newly assigned course or review content from courses you've already completed.
Resource Library
The Resource Library is your go-to hub for on-demand training materials and company references. This is where you can instantly access important documents your managers may have shared, including employee handbooks, menu PDFs, training videos, and standard operating procedures.
Note: Resources are view-only and cannot be downloaded to your device.
If your manager has shared resources with you, you can find and view them by following the steps below:
- Open the 7shifts mobile app and navigate to the Training tab from the More menu.
- Scroll below your course list to find the Resource Library section.
- Use the search bar or filter dropdown to locate specific materials.
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Tap any resource card to open and view it.
If your manager has shared resources with you, you can find and view them by following the steps below:
- Log in to your 7shifts account via the web app.
- In the left navigation bar, select Training.
- Under My Training, your assigned resources will appear under My Resources.
- Use the search bar or filter dropdown to locate specific materials.
- Click on any resource card to open and view it.
Next Steps
Once you've completed your assigned courses, check the Training tab regularly for any newly assigned content. If you're not receiving push notifications for new courses, confirm that 7shifts notifications are enabled in your device settings.