Request a message history export in 7shifts
7shifts doesn't provide self-serve message history exports. Admins can request a full message history export for their company account by contacting 7shifts Support. Exports can't be filtered by date range or by individual user - 7shifts provides the complete history from the date the account was opened. Large accounts may take up to 30 days to process.
Important: Only Admins can request a message history export in 7shifts. You may be required to verify your identity before the request is processed.
Contact the 7shifts Support team via Chat and include the following:
- The company account name. If you have multiple accounts linked to your profile, specify which account the request is for.
- The Admin email address where you'd like the report sent.
Message Export Limitations
- Message exports cannot be filtered by date range or by individual users. 7shifts provides the complete historical data from the date your account was opened.
- The export includes only direct and group messages. Announcements are separate from messaging and are not included in this export.
- Exporting a large volume of data can take up to 30 days to complete.
- Reports are emailed exclusively to the designated Admin email address once the backend export is finalized.