Can tax agency credits be used to offset payroll taxes?

Question

Can tax agency credits be applied to 7shifts Payroll to reduce quarterly or annual taxes?

Answer

No. Tax credits or refunds from an agency cannot be applied directly to a payroll run. Employers must manage these credits with the tax agency and request a refund if needed. Credit cannot be used to offset payroll tax amounts processed through 7shifts Payroll.

You can use your agency portal to request a refund, or contact the tax agency directly if that option is not available. When speaking with a tax agent, explain that 7shifts Payroll cannot apply the credit to a future period and ask for guidance on how to proceed.