Thrive POS
Thrive POS integrates with 7shifts to sync employee data, departments, roles, labor, and sales data across both systems.
Things to Know
Supported by Thrive. Thrive manages the setup and configuration process. For help with setup, connection settings, or troubleshooting, contact Thrive Support directly at support@thrivepos.com or 1-800-750-3947.
Important: Thrive users must be on version 8.3.24 or higher and have employees imported into the Thrive Control Center before integrating with 7shifts.
- Access to this feature may require an upgrade from your existing plan.
Add the Integration
You can get your access token and information from 7shifts by heading to Settings > Developer Tools. For setup assistance, contact Thrive Support at support@thrivepos.com or 1-800-750-3947.
- Log in to your Thrive Control Center and go to the Locations section. Click the Edit icon next to the location you wish to connect with 7shifts:
- In the location settings, navigate to the Integrations section. Select 7shifts and click Connect with 7shifts:
- You will be redirected to the 7shifts login page. Log in and click Grant Access when prompted.
- After granting access, you will be redirected back to Thrive. Your Company Name, Company ID, and Company GUID fields will be automatically populated:
- Use the Location ID dropdown to select the 7shifts location that matches your Thrive location:
- Toggle Send Data to 7shifts to enable labor data syncing (sales, clock-ins, breaks):
- Click Save, then Publish, then Publish Employment.
Actual Sales and Forecasting
Once your integration has been activated, your real-time sales data will be enabled by default. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available.
After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1–2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.
You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sales projections here.
- Both 7shifts and Thrive POS must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM).
- It may take a few hours for the system to bring in previous sales. If they do not appear initially, check back in a few hours.
- It takes approximately 1–2 weeks of data collection for initial sales projections to appear.
- 7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.
Learn more about the Labor Budget Tool.
When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.
Actual Sales data will initially be empty for the current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.
Actual Sales and Forecasting in 7shifts defines universal rules and how projection logic applies across all supported integrations.
Actual Labor
We integrate with Thrive POS for Actual Labor. This means that your actual labor costs will be pulled into 7shifts. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor. You'll see the labor numbers update on the Dashboard on the day you enabled Thrive POS actual Labor.
- Time punch edits should be made directly in your POS to avoid data conflicts. If you have enabled 3rd Party Punches, edit the punch in 7shifts instead.
Syncing POS time clocking data defines universal rules and how labor data from external systems is managed.
Integration Warnings in Time Clocking
Once your POS labor is syncing into 7shifts, you will see a Warnings tab when reviewing your current pay period. This tab highlights punches missing a role in your POS/7shifts labor data that may need attention before running payroll.
These warnings appear directly in Time Clocking > Pay Periods > Warnings, helping you quickly identify and fix issues with labor data flowing in from the POS.
You can resolve most issues right from the Warnings tab, and you can still close your pay period even if some warnings remain.
Learn more about: Understanding Integration Warnings in Time Clocking.