Resolving Missing Employees in YTD Payroll Uploads
If an employee was excluded from the initial Year-to-Date (YTD) upload during the 7shifts Payroll setup, they must be added manually to ensure their historical earnings are captured and they are eligible for future pay runs. Following this process ensures the employee is compliant and correctly synchronized with your payroll data.
Issue
An employee is missing from the 7shifts Payroll platform because they were not included in the initial bulk YTD data migration during onboarding.
Cause
This occurs when an employee record is omitted from the CSV or data template used during the initial payroll implementation phase. Because the initial upload is a one-time event, the system requires manual intervention to sync missing individuals.
What To Do
- Navigate to the Team in 7shifts.
- Locate the missing employee's profile (or create a new profile if they do not exist in the system).
- Send the employee a 7shifts Onboarding Package. This package guides the employee through submitting required tax forms and banking documentation.
- Monitor the employee's status to ensure they complete all documents before the next payroll cycle.