Why does an employee still have shifts after being removed from a department?

Issue

An employee has been removed from a department, but their shifts are still showing on the Schedule and the Dashboard. These shifts appear to be gray/faded and cannot be removed because the user is no longer listed under that department. 

What To Do

1. In the left navigation bar, head to Team.
2. Click on the Employee's name to expand their profile.
3. Select Assignments.
4. Reassign the user to the department, so their shifts can be accessed.
5. Head back to the Schedule page and locate the shifts that need to be removed or reassigned.
6. Delete or reassign the shifts as needed.
7. Click Publish schedule to ensure the changes are saved.
8. Remove the user from the department from within their employee profile again.

Issue Unresolved

If the issue persists, check whether shifts are being carried over from templates or copied schedules.