Adding & Removing Admin User Access

In 7shifts, only the Account Owner can add, remove or change Admin access. If your account already has an Account Owner assigned, all Admin updates must be made by them directly in the 7shifts web app. Granting admin permissions in 7shifts allows users to manage critical account functions (like billing, team management, and payroll) and ensures only authorized users manage your restaurant operations.. 

Add an Admin

• If your account has an Account Owner:
  The Account Owner can add new Admin users directly in the web app. Please contact your Account Owner to request the update.
• If your account does not have an Account Owner:
  An active Admin can contact 7shifts Support to request the change. We'll verify their identity before proceeding.

Steps for the Account Owner to add an Admin:

1. Log into the 7shifts web app.

2. Ensure there is a 7shifts user profile created for the employee/manager you are looking to give admin permissions. 

   Learn how to Add Employees here.
3. Navigate to Team and open the user's profile.
4. Go to the Permissions tab.
5. Change the user type to Admin.
6. Review the warning that outlines what Admin access entails.
7. Click Save to confirm the changes.

Remove an Admin

• If your account has an Account Owner:
  Only the Account Owner can remove Admins. This must be done directly in the web app.
• If your account does not have an Account Owner:
  An active Admin can contact Support to request the change. Identity verification will be required.
  • Once removed, the Admin will be downgraded to Employee status. If needed, you can then mark their profile as Inactive.

Steps for the Account Owner to remove an Admin:

1. Log into the 7shifts web app.
2. Navigate to Team and open the employee’s profile.
3. Go to the Permissions tab.
4. Change the user type to Employee.
5. Click Save to confirm the changes.
6. Next, navigate to the Employment tab.
7. Scroll down and select Deactivate Employee and fill out the deactivation notes to deactivate their 7shifts profile. 

Request Admin Access (Non-Admin)

If you are not currently an Admin and need Admin access:

• If your account has an Account Owner:
  Reach out to the Account Owner directly. Only they can grant Admin access.
• If your account does not have an Account Owner assigned:
  Contact 7shifts Support. We’ll verify your identity and may require additional documentation before making changes.