How to update a Contractor's ITIN in 7shifts Payroll

Updated

Question: 

As an employer using 7shifts payroll, am I able to update an Contractor employee's ITIN tied to their 7shifts profile? 

Answer:

Employers using 7shifts Payroll can add or edit an Contractor's ITIN if:

  • The ITIN entered during onboarding is invalid.
  • The ITIN is missing.
⚠️ Important: Employees missing an ITIN or those with an invalid ITIN will not receive payments and will block the entire payroll from running.

Employers should either:

  1. Update the ITIN in the steps provided below, or
  2. Remove the employee from the payroll to unblock the rest of the payroll. Once the correct ITIN is entered, run an off-cycle payroll for those employees who had invalid IDs.

Employer Steps to Update Contractor employee ITIN:

To update or edit an employee's ITIN, employers can follow the steps below:

    1. Login to the 7shifts web app as an admin user.
    2. Navigate to Payroll > Run Payroll > Employees and filter the list to view employees who are "Blocked for Payroll."
      Screenshot 2024-10-03 at 10.00.15 AM.png
    3. Hover over the employee’s payroll status and select Review Details
    4. Add or update the SSN or ITIN field as required.
      Screenshot 2024-10-03 at 10.08.08 AM.pngScreenshot 2025-01-02 at 12.05.58 PM.png
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