How to Remove Others from a Chat

In 7shifts, there are different ways to remove members from a chat depending on the type of chat. Whether it's a location-based or a manually created group chat, the steps for removing participants vary. 

Remove Members from a Manually Created Group Chat

For group chats that are manually created, you can remove another member via the web app:

1. Log in to the web app.
 
2. Open the groupchat.
   
   
3. Click on the More Options icon  .
   
   
4. Select Add/Remove People:
   
   
   
   
5. Under People in chat, hover and select the delete icon:
   
   
   
   
6. Click Remove to confirm this change.
   
   
7. The chat history will display the user who removed, and the user who was removed:
   

Remove Members from a Department or Location-Based Chat

For chats that are tied to a specific Location, Department, or Role, users are automatically included based on their assignments. To remove someone (including yourself) from these chats, they must be unassigned from the relevant Location, Department, or Role.

To unassign a user from a Location/Department Role:

1. Log in as an Admin or Manager with permissions.
   
   

2. In the left navigation bar, head to Team.
   
   

3. Search or click on a user's profile to expand their details.
   
   
4. Click Assignments.
   
   
5. Checkmark to assign them to their Locations, Departments, or Roles.
   
   
6. Click Save to complete these changes.
   
   Once unassigned, the employee will no longer be included in any chats associated with that group.