How to recover data for deleted roles

Deleting a role in 7shifts removes all associated data

Role deletion in 7shifts is permanent. Any punch data, timesheets, and scheduled shifts linked to the deleted role are removed at the same time. This is sometimes described as losing historical shift data or missing timesheet records after a role is removed. Data recovery requires the 7shifts Support team to restore it on the backend.

What To Do

1. Log in as an Admin and start a chat with 7shifts Support.
2. Verify your identity. 7shifts Support will confirm a few details before assisting with data recovery.
3. Share the names of the deleted roles so the Support team can locate and restore them.

How to prevent data loss in the future

To avoid losing data when you need to delete roles, consider creating an "Archived Role" department. Instead of deleting roles, move them to this department. This keeps the roles and their data in your account, preserving historical information.