Seasonal restaurants

7shifts doesn't offer seasonal holds. If your whole business closes for the season, you can cancel your 7shifts account. If only some Locations close, you can deactivate them. Either way, you can reactivate when you reopen.

Deactivate a Location for the closed season


⚠️ Important: Only Admins can deactivate or reactivate Locations in 7shifts. You can complete both in the web app without contacting Support.

If one or more of your Locations close for the season, deactivate those Locations. 7shifts doesn't charge you for deactivated Locations, and you can reactivate them when they reopen.

Deactivate a Location


  1. Log in to the 7shifts web app as an Admin.
  2. Go to Settings Locations, Departments & Roles.
  3. Click the Active tab.
  4. Find the Location and click the three dots (More Options) icon.
  5. Select Deactivate Location.
  6. Enter the reason for deactivation and any feedback for 7shifts.
  7. Confirm the action in the pop-up window.

Reactivate a Location


Follow the steps outlined in this article to reactivate your Location:  How to reactivate a location.

Cancel your account for a seasonal closure


⚠️ Important: Once you cancel your 7shifts account, you lose access to 7shifts at the end of your current paid period. Export your data before cancelling with Back Up Your Data.

Important: Accounts using 7shifts Payroll or Tips require additional steps to cancel. Refer to How to Cancel Your Company 7shifts Account for the full process.

7shifts doesn't offer seasonal holds for entire accounts. When your business closes for the season, you can cancel your account, which stops all operations and billing for every Location at the end of your current paid period. Only an Admin can cancel the account.

You can reactivate the account when you're ready to reopen. 7shifts stores your account data for 2 years, so your account will be just how you left it when you reactivate.

Cancel the account


  1. Log in to your 7shifts account as an Admin.
  2. Open the Billing page.
  3. Click Cancel Account.
  4. Select We're a seasonal business as your reason.
  5. Follow the prompts to confirm the cancellation.

Reactivate a cancelled account


  1. Log in to 7shifts as an Admin. The Billing page opens.
  2. Re-enter your payment details to reactivate the account.
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