Message Your Manager on Duty

When Employees log into the mobile app, they will see the option to Message your manager on duty

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⚠️ Please ensure your Locations/Departments/Roles, and user assignments are in good standing to ensure your Employees can start a chat with their designated Manager.


By clicking this button, 7shifts will search for an available user and continue to the next step until one condition is met:

  • Look for Assistant Managers scheduled to work in the same Role as employee
  • Look for Managers scheduled to work in the same Role as employee
  • Look for Assistant Managers scheduled to work in the same Department as employee
  • Look for Managers scheduled to work in the same Department as employee
  • Look for Assistant Managers scheduled to work in the same Location as employee
  • Look for Managers scheduled to work in the same Location as employee
  • Look for Admins of the company and start a chat with them if no previous criteria was met
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