Message Your Manager on Duty
When Employees log into the 7shifts mobile app, they will see the option to Message your manager on duty:
⚠️ Please ensure your Locations/Departments/Roles, and user assignments are in good standing to ensure your Employees can start a chat with their designated Manager.
By clicking this button, 7shifts will search for an available user and continue to the next step until one condition is met:
- Look for Assistant Managers scheduled to work in the same Role as employee
- Look for Managers scheduled to work in the same Role as employee
- Look for Assistant Managers scheduled to work in the same Department as employee
- Look for Managers scheduled to work in the same Department as employee
- Look for Assistant Managers scheduled to work in the same Location as employee
- Look for Managers scheduled to work in the same Location as employee
- Look for Admins of the company and start a chat with them if no previous criteria was met