Message Your Manager on Duty

When Employees log into the 7shifts mobile app, they will see the option to Message your manager on duty

⚠️ Please ensure your Locations/Departments/Roles, and user assignments are in good standing to ensure your Employees can start a chat with their designated Manager.

By clicking this button, 7shifts will search for an available user and continue to the next step until one condition is met:

  • Look for Assistant Managers scheduled to work in the same Role as employee
  • Look for Managers scheduled to work in the same Role as employee
  • Look for Assistant Managers scheduled to work in the same Department as employee
  • Look for Managers scheduled to work in the same Department as employee
  • Look for Assistant Managers scheduled to work in the same Location as employee
  • Look for Managers scheduled to work in the same Location as employee
  • Look for Admins of the company and start a chat with them if no previous criteria was met
Was this article helpful?
2 out of 4 found this helpful