Can Employees update their payment method?

Updated February 03, 2025 20:56

Question

How can employees update their own payment method?

Answer

⚠️ Payment methods is only available for Accounts using 7shifts Payroll. Ask your Employer if this applies to you.

⚠️ Employees can only link one payment method (Direct Deposit) at a time. Splitting deposits between multiple bank accounts is not supported.

⚠️ Employees with a Pay Card set up from a previous configuration will be able to switch away from that option, but won't be able to save a new Pay Card configuration.

Accounts that are using another payroll provider other than 7shifts Payroll cannot update their preferred payment method.

Only with 7shifts Payroll enabled, can Employees easily manage their own payment information, including their preferred payment method (i.e. Direct Deposit and Paper Check).

Click here to learn more about 7shifts Payroll for Employees.

Use the tabs below to switch between the web or mobile experience:

Login to the web app.
Click on your profile icon at the top right (or, select Settings) > My Account.
Select the Taxes and Payments tab:
Enter your banking details.
Click Save to complete these changes.

Login to the mobile app.
Tap on the More menu ☰ in the bottom right-hand corner.
Select Pay Management.
Click on the Setting icon at the top right:

Add or edit your payment method:

If	Then
Adding a payment method for the first time	Click Add Payment Method
Updating your existing payment method	Click Edit Payment Method. We'll let you know the current status of your existing payment method: pending, failed, or verified.

Screenshot 2023-11-24 at 11.05.32 AM.png

Enter your banking details.
Tap Save to complete these changes.

If we aren't able to verify your banking details, we'll send you a notification through email/push notification, and display an in-app banner for you to update your payment details.