Can I copy training courses to another account?
Can I copy training courses to another account?
Yes — if you manage multiple 7shifts accounts, you can request to have employee training courses copied from one account to another. A member of the 7shifts support team will complete the copy for you.
⚠️ Note: 7shifts Training is currently in Beta and available for all accounts. Features and functionality may change as we continue to gather feedback. Training is completely free during our beta period. On August 30, 2026, you'll need to upgrade to the Premium plan for your employees to continue completing courses.
Things to know
Important: Admins, Managers, and Assistant Managers require the permission "Can manage training" to submit a course copy request. Courses can only be copied to accounts where you are assigned as an Admin or Manager.
- Access to Employee Training may require an upgrade from your current plan.
- Course content is copied but the employee assignments and completion records don't transfer to the destination account.
- If multiple courses share the same lesson, that lesson is only copied once and will appear in the lesson library. All copied courses in the destination account point to the same lesson.
- Uploaded files within the courses are copied over and links are updated automatically. External links (like YouTube) stay as-is.
- Copied courses appear in the destination account as unpublished drafts. If a course with the same name already exists in the account, "(copy — [date])" is added to the title automatically.
How to submit a course copy request
You can submit a request directly from the Training section of your 7shifts account.
Important: The wrench icon (Copy courses to another account) only appears if your profile is linked to another account using the same email address.
- Go to Training > Courses in the main navigation.
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Click the wrench icon near the top right of the page to Copy courses to another account.
- Fill out the request form, including the course(s) you want copied and the destination account details.
- Submit the request.
- An automated email is sent to the 7shifts support team and they will follow up with confirm the details and complete the copy.
You can also reach out to the 7shifts support team directly via chat to submit your request. Have the course name and destination account name ready when submitting your request.
Next steps
Once your request is received, the support team will confirm the course names and destination account before making any changes.
Related articles
Getting started with Employee Training
How to create and assign courses for Employee Training