Why is an employee's direct deposit short after tips were entered as cash?

If an employee's direct deposit came up short, their tips may have been entered under Tips Already Paid instead of Tips to be Paid in 7shifts Payroll. When tips are categorized as already paid, 7shifts assumes the employee received that amount in physical cash and excludes it from their direct deposit transfer. Running a standard off-cycle payroll to correct this isn't the right fix, it will double-tax the employee's earnings.

To send the missing tip amount via direct deposit without creating a tax problem, add it as a reimbursement on an off-cycle payroll run instead.

1. Log in to 7shifts.
2. Navigate to your payroll dashboard.
3. Start a new off-cycle payroll run.
4. Select Manual Entry.
5. Set the employee's hours to 0.
6. Locate the Reimbursement field for the affected employee.
7. Enter the total dollar amount of the missing tips.
8. Submit the payroll run to trigger the direct deposit.

Issue Unresolved

If an off-cycle payroll run isn't the right fit, there are two other options for getting the employee their missing tips.

• Pay in cash. You can pay the employee the missing amount directly in physical cash outside of 7shifts.
• Add to your next regular payroll run. Enter the missing amount in the Reimbursement field on your next scheduled payroll run so it's included in that deposit.