"Employee primary location must be one of the employee's assigned to" error on onboarding form

An employee sees the error "Employee primary location must be one of the employee's assigned to." when submitting an onboarding form in 7shifts. This happens when the employee doesn't have a Primary Location saved in their profile, even if they're already assigned to a location or have onboarding packages sent for it.

Assign a primary location to resolve the error


Important: Admins or Managers with permission to edit employee profiles in 7shifts must complete the following steps.

  1. In the left navigation bar, select Team.
  2. Select Employees.
  3. Click on the name of the employee facing the onboarding error.
  4. Go to their Assignments tab.
  5. Find the Primary Location dropdown.
  6. Select the correct main location for the employee.
  7. Click Save.

After saving, have the employee close and reopen their 7shifts app to submit their onboarding forms again.

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