ARP Run Error: " Unmatched Employees"

Updated

Unmapped employees warning on ADP Run payroll export

When exporting payroll to ADP Run, 7shifts may display an unmapped employees warning even when the mapping page appears complete. 

This is a proactive warning, not a hard integration error. It appears when an employee has worked hours in the current pay period but is missing from the ADP mapping settings in 7shifts. If you proceed with the export without resolving this, those employees' hours won't transfer to ADP Run.

 

Map missing employees before export

  1. Compare the 7shifts Labor Summary against the ADP Mapping page to identify which active employees with hours are missing.
  2. In the left navigation bar, select Integrations > Mapping.
  3. Update the mapping for any ignored or unmapped employees by matching their 7shifts profiles to their corresponding ADP user.
  4. Proceed with the export.
  5. Log in to the ADP Run dashboard to confirm all employee data and hours transferred correctly.
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