Why am I seeing the error "This password has been found in a data breach" ?

When creating a 7shifts account or updating a password, 7shifts blocks credentials that appear in public compromised registries to protect account security.

Issue

The error message "This password has been found in a data breach. Please choose a different password" displays at the bottom of the screen when a user attempts to create an account or update password settings in 7shifts.

Cause

To protect user identity, 7shifts automatically checks login credentials against global registries of known compromised credentials from historical leaks on other websites. 

This warning triggers because the exact combination of your email address and this specific password was detected in a past external online data breach.

Because cybercriminals often try reused email and password combinations to break into various platforms, continuing to use this password makes your 7shifts account vulnerable to unauthorized access.

What To Do

Select a new, unique password that is not used on any other website or service to clear the error and secure the 7shifts account.

Follow these security guidelines when creating a password:

• Minimum 8 characters
• 1 uppercase letter
• 1 lowercase letter
• 1 number
• No 3 characters repeating (aaa, 111)
• No sequences (abc, 123)
• No personal info (name, email)

Issue Unresolved

If the password error persists or if questions remain regarding account security, contact the 7shifts Support Team for additional investigation.