How W-2s delivered to employees after account cancellation
Question
How are W-2s handled for employees if our payroll account has been terminated?
Answer
If a payroll account is no longer active, all employee W-2s are printed and delivered via physical mail.
Why This Happens
To ensure total compliance with IRS regulations, our payroll partner (Check) defaults to physical mail delivery for any account that is no longer active. This guarantees employees receive their tax information without needing to log into a closed platform.
Note: Physical copies are sent even if an employee previously opted into "Paperless" delivery.
What To Do
To ensure successful delivery, verify the following requirements were met before the account was closed:
- The 7shifts account must have been active during the specific tax year in question.
- Employees must have had a valid mailing address on file in their 7shifts profile at the time of termination.
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