Transitioning from Tip Payouts to On-Demand Tips

7shifts has officially retired the Tip Payouts feature as of June 30, 2026, to provide a simpler, more flexible experience. By moving to payroll-based tip distribution and on-demand tip payouts offered through Clair On-Demand Pay, your team can access their earnings fast without the administrative burden of managing a float.

Things to Know

• Any float balances that were remaining after the June 30, 2026 retirement date will be automatically returned to your linked bank account. Please allow 7–10 business days for the funds to process.
• Tip Pooling and Tips settings are not affected by this change. 7shifts will continue to calculate tips as it does today.

Receiving remaining float refunds

If you had any remaining outstanding float funds left in your account after the June 30, 2026 retirement date, 7shifts automatically returns the balances to your original linked bank account. You don't need to take any manual action to start this return process.

Please allow 7–10 business days for the refunded float funds to completely process and appear in your bank account. If you don't see the funds after 10 business days, please contact our 7shifts support team for assistance. 

View and download historical Tip Payout reporting 

To ensure you have access to your historical Tip Payout data, the Tip Payouts page remains active in your account so you can review your Payout Logs and Transaction History. 

1. In the left navigation bar, head to Tips > Tip Payouts.
2. Select the desired Location from the drop-down. 
3. Select the Payout Log or Transaction History tab. 
4. Use the filters to input the desired date range, user, and status. 

 You can also export your Tip Payout history via the Tip Payouts report. 

1. In the left navigation bar, head to Reports > Tip Payouts.
2. Input the desired date range for the Tip Payout report. 
3. Select 'Export to CSV'.

Transition to On-Demand Tips

7shifts recommends moving tip processing to your payroll provider to enable On-Demand Tips through Clair On-Demand Pay directly within the 7shifts app. This new solution offers several benefits:

• On-Demand Tips does not require maintaining a cash float balance with 7shifts.
• Employees can advance a portion of their earned tips to their bank accounts before payday.
• Clair settles with the employee directly on payday, requiring zero administration on your end.

On-Demand Pay is a financial benefit that allows eligible 7shifts users to take advances before payday. The service is powered by Clair, with all advances issued by Clair’s partner bank, Pathward®, N.A. On-Demand Tips are available as part of Clair On-Demand Pay.

All Advances are originated by Pathward®, N.A. All Advances are subject to eligibility criteria and application review. Terms and conditions apply.

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