Why are my shift hours or overtime incorrect after Daylight Saving Time?

Issue

You are drafting a schedule and the shift hours, or the total hours for an Employee or Role, are calculating incorrectly. This usually happens for shifts that fall overnight during the change to or from Daylight Saving Time (DST).

Example: A regularly scheduled 8-hour shift is showing as 9 hours long.


What To Do

The extra hour on your shift is due to the change from Daylight Saving Time (DST) to standard time.

Here's why it happens:

  • On the specific date the time changes in the fall (usually 2:00 AM on the first Sunday of November), the clock "falls back" one hour. For example, 2:00 AM becomes 1:00 AM.
  • If your employee works an overnight shift that passes through the DST change, they are working one extra hour during the shift. This means an 8-hour shift is automatically converted to a 9-hour shift in the system.
  • The extra hour can sometimes trigger an Overtime alert if it puts the employee above their weekly limit.

To adjust the shift's total time in 7shifts:

  1. Go to the Schedule section.
  2. Select the shift in question.
  3. Edit the shift's end time to account for the extra hour they worked.

    Example: If the employee is only scheduled for 8 hours and the clock adds an hour, adjust the end time back by one hour so the shift totals 8 hours.

  4. Select Save.
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