What happens if an Instant Pay transaction fails?

Question

What happens if an Instant Pay payment fails for an employee?

Answer

7shifts automatically retries the payment. If an Instant Pay payment fails, 7shifts initiates a same-day ACH transfer to ensure the employee receives their funds. These retries typically arrive in the employee's bank account by 5:30 PM local time on the same business day.

Why This Happens

Instant Pay transactions can fail for several reasons. Common causes include bank connectivity issues, incorrect employee debit card information, or specific processing limits.