Micros Simphony 2 POS - Omnivore

Updated April 08, 2023 23:06

You can integrate your Micros Simphony 2 POS to pull your actual sales data into 7shifts.

❗️Please note that we do not integrate with Micros Simphony FE (First Edition).

⚠️ The minimum required version of Micros Simphony 2 is 2.9+, 18.x.

⚠️ Access to this integration may require an upgrade from your current plan.

Adding the Integration

To get started, you will need to contact one of our integration specialists at support+micros@7shifts.com requesting the Micros Simphony 2 POS integration. Our support team will work with you to arrange the install.

Alternatively, you can request the integration from your 7shifts account by following these steps:

1.In the left navigation bar, select Apps & Integrations:

2. Search and select Micros Simphony 2 from the list:

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3. In the dropdown select your Location and click 'Request Upgrade.'

From there you will be in contact with our support team with further instructions.

After our support team has assisted you with the integration set up, your Micros Simphony 2 integration and integration settings will be accessible within your 7shifts account under the Apps & Integrations > My Integrations > Micros SImphony II > Settings:

⚠️ Once activated, it may take hours for the system to start bringing in your previous sales. If they do not appear initially, please check back in a few hours.

Actual Sales & Forecasting

Once your integration has been activated, your real-time sales data will be enabled by default. We will backfill 14 days of previous sales, if available. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available. Sales data from Micros Simphony 2 syncs to 7shifts every minute.

7shifts will begin pulling in your sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.

⚠️ Sales Accuracy

To ensure accurate reporting and matching sales totals, 7shifts and Micros Simphony 2 POS must both:

be in the same timezone
have work day hours ranging from 5AM—5AM

Dashboard:

Click here to learn more about the Dashboard.

Manager Log Book:

Click here to learn more about the Manager Log Book.

Actuals Report:

Click here to learn more about the Actuals Report.

Labor Budget Tool:

Click here to learn more about the Labor Budget Tool.

Projected Sales

Now when you go to build schedules for future weeks, 7shifts will automatically look at past historical sales and insert your sales projections for you. This allows for more accurate scheduling if you're wanting to stay on budget and within your labor targets.

Actual Sales

The Actual Sales will initially be empty for the current or future days until sales start rolling in. Once the sales numbers have been pulled into 7shifts, they will be shown appropriately under those specific days.