Can 7shifts Sync Historical Sales Data from Aloha POS Beyond 30 Days?

Question

Can 7shifts sync historical sales data from Aloha POS if the Omnivore agent was not installed or if there are missing weeks of data from the past?

Answer

No, 7shifts cannot sync historical sales data beyond 30 days from Aloha POS. This is due to a limitation of the Omnivore API, which facilitates the data connection between Aloha POS and 7shifts.

Omnivore only allows a 30-day look back for historical data cache refreshes. This restriction exists to prevent excessive strain on your POS server when attempting to pull large volumes of data.

If your Omnivore agent wasn’t installed or if data is missing for a period older than 30 days, that information cannot be recovered or synced into 7shifts.

While 7shifts cannot manually import or backfill sales data beyond this window, we understand the value of historical data. If this functionality is important to you, we encourage submitting a feature request, as customer feedback helps us prioritize future improvements.