Can I add a new hire if their name is the same as an inactive employee?

Question

How do I add a new employee with the same name as someone already in 7shifts?

Answer

Yes, you can add the new hire, but you need to slightly modify their name—especially in your POS system—to avoid a duplicate.

7shifts does not allow multiple users with the exact same name within the same account, even if one profile is inactive. To prevent issues with scheduling, time tracking, and reporting, each employee profile must have a unique name.

Add a middle initial or another small detail to help differentiate the two profiles. For example:

John Smith
John A Smith