Accessing W-2s and pay stubs after deactivation

If your 7shifts account is inactive or your former workplace has canceled their 7shifts Payroll account, you can still access your W-2s and historical pay stubs through the 7shifts mobile app.

Things to know

• Access to W-2s and pay stubs is only available for accounts that used 7shifts Payroll as their provider.
• If your employer used a different payroll provider, you must contact that provider directly to retrieve your payroll documents.
• Access for deactivated users is supported through the 7shifts mobile app and is not available on the web.
• You can access your W-2 electronically in the app even if you didn't opt in to paperless statements. If you didn't opt in, we’ll also mail a physical copy to the address in your employee profile.
• W-2s for the 2025 tax year will be available in the 7shifts mobile app starting January 27, 2026 and will be all published by January 31, 2026. 

Access your tax documents

Follow these steps to locate and download your tax forms and pay statements within the mobile app.

1. Log in to the 7shifts mobile app.
2. Tap the More Menu icon (☰).
3. Select Pay Management.
4. Select the Tax Forms tab to view your W-2s or the Pay stubs tab to view historical statements.

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