Correcting a W-2 (W-2C) in 7shifts Payroll

A W-2C, or Corrected Wage and Tax Statement, is used to fix errors on a W-2 form that has already been filed. Employers issue a W-2C when they need to change information like wages, taxes, or other data reported on an employee's original W-2. This article explains why a W-2C might be needed, how to request one, and how to download W-2Cs in 7shifts.


Why is a W-2C Needed?

Here are some common reasons why an employer might need to issue a W-2C:

  • Incorrect Wages or Tax Withholdings: This includes errors in the amount of wages reported or the amount of taxes withheld.
  • Incorrect Benefit Deductions: Mistakes in deductions for benefits like health insurance or retirement contributions.
  • Incorrect Social Security Number (SSN): Reporting an incorrect Social Security number for the employee.
  • Errors in Employer Information: Incorrect name, address, or other identifying information about the employer.
  • Adjustments due to Payroll Corrections: Changes needed to correct payroll errors discovered after the original W-2 was issued.

⚠️ Note: An incorrect employee mailing address does not require a W-2C. If the employee's mailing address on their W-2 is incorrect, follow these steps:

  1. Download and Print: Download the original W-2 from 7shifts.
  2. Mail to Correct Address: Print the W-2 and mail it to the employee's current mailing address.
  3. Update in 7shifts: Update the employee's mailing address in their 7shifts profile. This will ensure the correct address is used for future W-2s.

How to Request a W-2C

If you need to correct an employee's W-2 from a previous tax year, please contact our support team for assistance. 

To help us process your request quickly, please have the reason for the correction ready. Providing specific details, like the employee's name and the type of correction needed, will help us resolve your request more efficiently.

Learn how to contact our support team here. 


Accessing the W-2C

⚠️ Important: W-2Cs typically become available for download in 7shifts by the end of February.

Once a W-2C is processed, both the employer and the employee can download it, just like they would download the original W-2. Both the original W-2 and the W-2C will be visible in the employee's profile. While both documents are visible for historical record-keeping, the W-2C is the most up-to-date and accurate record for government purposes. It supersedes the original W-2 for that specific correction.

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