Grant Third-Party Administrator (TPA) Access in Massachusetts

A Third-Party Administrator (TPA) is an external organization or service provider that manages payroll and employee benefits on behalf of a company. To comply with Massachusetts state regulations, 7shifts Payroll customers must grant Check (our payroll processing partner) TPA access through the appropriate state portals. This access allows Check to handle payroll-related communications directly with the DUA on your behalf.

In Massachusetts, you may need to grant TPA access to two primary state departments:

1. Massachusetts Department of Unemployment Assistance (MA SUI) for unemployment insurance.
2. Massachusetts Department of Revenue (MassTaxConnect) for withholding taxes (including PFML - Paid Family and Medical Leave).

Steps to Authorize Check as Your TPA in Massachusetts

Massachusetts - Dept. of Unemployment Assistance (MA SUI) - Check initiates 

Check submits the signed POA that is completed as part of onboarding.

Massachusetts -  Dept. of Revenue (DOR) via MassTaxConnect

Optional. Not required to file, amend, or resolve notices today. Granting it lets Check see rates, balances, payment history, and return detail directly with the agency, so you'll have fewer requests for information and quicker answers.

1. Log in to your MassTaxConnect account.
2. Click on Manage My Profile in the top-right corner.
3. Under the More tab, select Third Party Access.
4. Select Assign Access Rights to a Third Party.
5. Search for Check in the Third Party Public Directory.
6. Assign the necessary access rights for your Withholding and PFML accounts.