Grant Third-Party Administrator (TPA) Access in Massachusetts

A Third-Party Administrator (TPA) is an external organization or service provider that manages payroll and employee benefits on behalf of a company. To comply with Massachusetts state regulations, 7shifts Payroll customers must grant Check (our payroll processing partner) TPA access through the appropriate state portals. This access allows Check to handle payroll-related communications directly with the DUA on your behalf.

In Massachusetts, you may need to grant TPA access to two primary state departments:

1. Massachusetts Department of Unemployment Assistance (DUA) for unemployment insurance.

2. Massachusetts Department of Revenue (MassTaxConnect) for withholding taxes (including PFML - Paid Family and Medical Leave).

Steps to Authorize Check as Your TPA

For the Massachusetts Department of Unemployment Assistance (DUA):

1. To authorize a third-party administrator, follow the instructions on the Massachusetts Department of Unemployment Assistance’s webpage.
   • Check Technologies' Third Party Administrator (TPA) ID: 111213
2. Assign the following roles to Check:
   • Account Maintenance: View Only
   • Payments: Update and Submit
   • Employment Wage Detail: Update and Submit

For the Massachusetts Department of Revenue (DOR) via MassTaxConnect:

1. Log in to your MassTaxConnect account.
2. Click on Manage My Profile in the top-right corner.
3. Under the More tab, select Third Party Access.
4. Select Assign Access Rights to a Third Party.
5. Search for Check in the Third Party Public Directory.
6. Assign the necessary access rights for your Withholding and PFML accounts.