View overdue task lists
In 7tasks, overdue tasks appear differently on mobile and web, and trigger notifications for Admins and Managers when task lists aren't completed on time.
Things to know
Important: Only Admin and Managers scheduled at all locations are set to receive notifications for overdue or incomplete tasks by design.
- Tasks are visible on mobile from 2 hours before their start time until 2 hours after their due time.
- Tasks with a set time frame only appear from the start time until 2 hours after the due time.
- Only Admins and Managers scheduled at all locations receive overdue or incomplete task notifications by design.
- Task reminder notifications can be enabled by an Admin under Tasks > Settings > Send task reminders to employees and Send incomplete task list alerts to managers.
Overdue task notifications
When a task list becomes overdue, Admins and Managers with notifications enabled receive an alert. Tapping the notification opens the Task Management tab in the 7shifts app.
View overdue tasks
Overdue tasks display differently on mobile and web. Use the tabs below for your platform.
- A push notification alerts you that a task list hasn't been completed:
- Tapping the notification opens the Task Management tab in the app. Overdue task lists are labelled in red:
- Tap the overdue task list to view its details:
The web app doesn't display red indicators for overdue tasks. You can review task status on the Overview page instead.
- Log into the 7shifts web app.
- In the left navigation bar, go to Tasks.
- Reference the task list progress icon and compare the due time against your current time:
- Expand the task details to review them. Task fields are read-only and can't be edited from this view.