Tip Management Trial FAQ
Discover how Tip Management can enhance your team management experience with the 14-day trial.
To qualify, you must be based in the United States and subscribed to a paid 7shifts plan.
What’s Included in the Trial
The trial provides full access to the paid Tip Management add-on, including:
- Tip Payouts: Learn more here.
- Tip Pooling: Learn more here.
⚠️ Note: Tip Payout transaction fees apply during the trial period.
How to Start the 14-Day Trial
- Log into the web app as an Admin.
- Navigate to Tip Management from the side menu, or go to Settings > Add-ons > Tip Management.
- Click Start My Free Trial to set up, or Book a Demo to connect with our team.
What Happens When the Trial Ends
Automatic Billing
If you don’t cancel before the 14-day trial ends, you’ll be automatically billed for the Tip Management add-on.
- Billing begins on the trial expiry date, but the charge will appear on your next scheduled 7shifts invoice.
- Charges are prorated to match the remainder of your current billing period.
✅ You’ll receive an email reminder 3 days before your trial ends.
How to Cancel The Trial
You can cancel at any time during the trial:
- Log in to the web app as an Admin.
- Navigate to Settings > Add-ons > Tip Management.
- Click the More Options icon (⋮) > Disable.
What Happens After Cancellation
- You won’t be charged after canceling.
- Access to Tip Management will end immediately, but reporting data from the trial will remain available in the Tip Pooling Report, Tip Payouts Report and Worked Hours & Wages Report respectively.
💸 Float Refund Scenarios
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If you cancel during the trial and have added a float:
→ You must manually disable the add-on to complete offboarding. This will trigger the float refund. -
If you cancel the add-on after the trial ends and have been billed:
→ Your float will be automatically refunded—no action needed. - In both cases, float refunds are sent to your original payment method within 10 business days, and an invoice will be emailed to you.