Add/Delete a Payment Method

The Payment Method page will list all the methods that are being used in the 7shifts Account and include either credit cards or linked bank accounts. If you need to add a payment method, you can do this directly from the web app as long as you are an Admin for the account.

⚠️ Billing-related changes are not accessible from the mobile app. Please ensure that you sign in, as an Admin, from when making any billing updates.

To update your payment method in 7shifts:

    1. Log in as an Admin.

    2. Navigate to the Billing page by hovering over your profile photo in the top right and selecting Billing & Plans.

    3. Select the Payment methods  tab:

    4. Click the + Add payment method:

    5. Enter your card information > click Save:

      Screenshot 2024-04-05 at 2.34.30 PM.png

    6. To delete a payment method, click on the more options icon more-options-ellipses.png  next to a subscription > Delete:

      ⚠️ If a payment method is linked to one or more subscriptions. It can't be deleted until it's removed from the subscription list.

    7. If any Locations require a payment method, click Set payment method to complete their subscription setup and avoid a service disruption:Screenshot 2024-06-27 at 10.57.55 AM.png

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