Add/Delete a Payment Method

Admin users can update payment and credit card information for their 7shifts subscription directly through the web app to ensure there are no interruptions to their service. Keeping your billing details current ensures that your 7shifts account remains active and your team stays on schedule.

Things to know

• Admin users must sign in through a web browser at app.7shifts.com to make any billing updates.
• Updated payment methods become the new default for the subscription immediately upon saving.
• All future payments for the subscription will be charged to the newly selected default card.
• The billing email address is managed separately from the payment method details.

Update billing information

1. Log in to the 7shifts web app as an Admin.
2. Navigate to the Settings menu and select Billing.
3. Click the three-dot menu located beside the specific subscription you want to update.
4. Choose Update payment method:
   
5. Select an existing payment method from your list or choose to add a new one.
6. Follow the on-screen prompts to enter payment details and agree to the Terms and Conditions if adding a new card.
7. Click Pay or Save to finalize the update.
8. Return to the main Billing page to verify the updated payment method is correctly attached to your location subscriptions.

Update invoice email

1. On the Billing page, locate the Invoice Email section.
2. Click the Change email button:
   
3. Enter the new email address where you would like to receive 7shifts invoices and save your changes.