"An unknown error has occurred. Please try again later."

Issue

I'm getting the following error message:

"An unknown error has occurred. Please try again later."

Or, "Something went wrong. Please try again later".

What To Do

Ensure that you're on the latest version of the app, uninstall and reinstall the app. Depending on your device, you can find them here:

iOS version
Android version

Reset the app by closing it completely and reopening it, or restart your device.

Situation Unresolved

If you continue to encounter an issue, you can expedite the investigation by gathering your device information and reaching out to your Manager for the next steps:

• Your device (iPhone or Android)
• Your device's Operating System (Software Version), can be found in device settings > General > About
• Your 7shifts app version. This can be found in the app by tapping on the 3 horizontal lines and scrolling to the bottom (a screenshot would be great)