Sending Shout-outs
Shout-outs in 7shifts let teammates at the same location publicly recognize each other's work in a dedicated Team Channel. Employees with a scheduled shift can send shout-outs from the mobile app until the end of the day. All user types can view, react to, and comment on shout-outs in the Team Channel, but only Admins and Managers can post general messages there.
Things To Know
Important: Shout-outs can only be sent by Employees who have a shift scheduled for the current day.
- Shout-outs can only be sent from the mobile app. The web app is view, react, and reply-only.
- Shout-outs are location-specific. Only teammates who share your location appear as recipients.
- The shout-out button in the mobile app appears when you have a shift scheduled and stays visible until the end of the day.
- You can choose from five preset shout-out types or write a personalized message.
- Employees can only delete shout-outs they sent themselves.
- You can't leave a Team Channel, but you can mute notifications under Settings > My Account > Notifications by disabling Message posted.
Send a shout-out
- Log in to the mobile app.
- Tap the Messaging icon at the bottom of your screen.
- Tap Shift shout-outs:
If you've received a shout-out, you'll see it here too. - Tap a team member's name to send them a shout-out. Only teammates who worked at your location today will appear.
- Tap Type to change the shout-out category.
- Choose from: Team Player, Problem Solver, Going Above and Beyond, Menu Master, or Positive Attitude. Or, type a personal note in the text box:
- Tap Share with team > Share now.
- Your shout-out is sent. Here's what it looks like in the Team Channel:
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Hold on any shout-out to emoji react, comment in a thread, copy, report, or delete it.
Important: Employees can only delete shout-outs they sent themselves.
To retrieve a deleted shout-out, contact the 7shifts Support team.
Important: Shout-outs can only be sent from the mobile app. On the web app, you can view, react to, and reply to shout-outs only.
- Log in to the web app.
- Click the chat bubble icon at the top right of your screen.
- From either the Recents or All messages tab, click Shout-outs for your location.
- In the Team Channel, you can view shout-outs, comment, or send a message.