Scheduled Breaks

Ensuring your employees are taking breaks is essential to staying labor compliant and can lead to increased productivity for you and your team. 

Being able to schedule paid and unpaid breaks directly will ensure you’ve got the right floor coverage at the right times. Admins have more customizations and can create custom break types.  Once set, the breaks will appear on both the mobile and web app, acting as a visual cue of when your Employee should take their break.

Click here to learn more about the difference between Scheduled Breaks and Enforced Breaks.

Setup Custom Breaks

1. Log in to the web app as an Admin.

2. Hover over the navigation bar > select Settings > Company Settings.

3. Select the Labor & Compliance tab.

4. Head to the section Custom Breaks. Three commonly used breaks will be available by default: 30 minutes Unpaid Meal break, 10 minutes Paid Rest Break, and 15 minutes Paid Rest Break.



5. To add a custom break: click the + Create custom break button > enter in your break details (type, name, length) > hit Save.



6.To edit a custom break: click the pencil icon .

7.To delete a custom break: click on the ellipsis icon    > select Delete.

8. Be sure to scroll to the bottom of the page and click Save!

When you're done setting up your custom breaks, these will appear as default options for your scheduling managers.

Add a Scheduled Break to a shift

1. Log in as an Admin or Manager/Assistant Manager with permissions.

2. Click on the Schedules tab.

3. Create a new shift or click on an existing shift.

4. Click + Add break:



5. Select a custom break from the drop-down, and set a start time (optional).

6. Click + Add break to add as many breaks as you'd like:

7. When you're ready, click Save!

Add a Scheduled Break to a template 

1. Login as an Admin or Manager with permissions.
   
   

2. In the left navigation bar, head to Schedule > click on the Copy icon > select Manage Templates:
   
   
   
   

3. Select an existing template, or click + Add template to create a new one.
   
   
4. Click on a shift that you would like to add a scheduled break:
   
   

   If...	Then...
   Updating an existing template	Click on a shift
   Adding a new template	Click + Add shift > add your shift details

5. Select a custom break from the drop-down, and set a start time (optional).

   ⚠️ Scheduled Breaks are not enforced breaks. Leaving the Start time blank may imply that your Employees can take them at their discretion.
   
   ⚠️ If a break does not have a start time, it will not appear on the day view schedule

   
   

6. (optional) Click + Add break to add as many breaks as you'd like, and select the days of the week you would like to apply this to.

    

   ⚠️Only Admins will have the option to select Manage Breaks.
   
   
7. Hit Create to complete these changes.
   
   
8. Done! Scheduled breaks can be identified on the template by the coffee icons, alongside the amount of scheduled breaks for that shift:
   
   

View Scheduled Breaks

Web Mobile

Scheduled breaks will be visible on...

The Schedules page > Day View.  Hover over the shift to view the break type and duration!

• If the shift is edited to be reduced (by dragging the shift block), the Scheduled Break will automatically remove itself if it no longer falls within the shift's start/end times.
  
  
• If a Scheduled Break does not have a start time, it will not appear on the Day-view schedule.

Shift Trades from More > Shift Pool > Trade Requests. Breaks will be traded with the requested shift. You can click on Shift Details to view them:

⚠️ Adding, editing, and deleting Scheduled Breaks is only possible on the web app.  

Managers and Employees can view Schedules breaks from the Schedules page > by clicking on Shift Details:

• Managers can view Schedules Breaks for the Employees with which they're assigned to the same Department
• Employees can view their other coworker's Scheduled Breaks.

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Print Scheduled Breaks

1. Login to the web app > head to the Schedules tab.

2. Select Day view:



3. Click on the Tools icon >  Print.

4. Checkmark Breaks:



5. Click Print.

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FAQs

Q: I'm integrated with a POS, and have enabled Schedule enforcement. Will the Scheduled Breaks surface on my POS?

A: At this time, Scheduled Breaks do not sync to an integrated POS.