How to Setup ACH Billing

If you need to set up Automated Clearing House (ACH) billing as a payment method, you can do this directly from the web app - as long as you are an Admin for the account. For a full list of accepted financial institutions , click here.

⚠️ Billing-related changes are not accessible from the mobile app. Please ensure that you sign in, as an Admin, from app.7shifts.com when making any billing updates. 

🇺🇸 ACH Billing is only available for Accounts located in the US.

Here's how to update your payment method as ACH billing:

  1. Login as the Admin.

  2. Head to your profile picture at the top right of your screen, and select Billing and Plans.


  3. Once on the Billing page, click on the Subscription to be updated:

    Screen_Shot_2022-06-07_at_11.56.09_AM_copy.png

  4. Select Update Payment Method:

    Screen_Shot_2022-11-05_at_12.09.19_PM.png

  5. Click the US bank account tab, in the pop-up window:

    Screen_Shot_2022-12-08_at_9.49.54_AM.png

  6. Use the search bar to find your bank, or select it from one of the visible options:
    Screen_Shot_2022-11-05_at_11.54.30_AM.png
  7. Click Agree to accept the following Stripe terms and privacy policy:

    Screen_Shot_2022-11-05_at_11.56.40_AM.png

  8. Next, click Continue and you'll be redirected to a secure page where you can follow the prompts to log into your Bank Account.

  9. Once your Billing details have been filled in, click Save to complete these changes:
    Screen_Shot_2022-12-08_at_9.38.24_AM.png

 


Here's how to update your payment method as ACH payments when adding a new Location:

  1. Log in to the webapp as the Admin.

  2. In the left navigation bar, select  Settings > Locations/Departments/Roles:



  3. Click ' + Add Location '


  4.  Enter your Location details, and select ' Add location ' : Screen_Shot_2022-12-08_at_9.43.38_AM.png
  5. Under the 'Payment method' , select '+ New payment method' from the dropdown menu:

    Screen_Shot_2022-12-08_at_9.44.44_AM.png

  6. Select the 'US bank account' tab:

    Screen_Shot_2022-12-08_at_9.49.54_AM.png

  7. Use the search bar to find your bank, or select it from one of the visible options:
    Screen_Shot_2022-11-05_at_11.54.30_AM.png
  8. Next, click Continue and  you'll be redirected to a secure page where you can follow the prompts to log into your Bank Account.

  9. Once your Billing details have been filled, click Save to complete these changes:
    Screen_Shot_2022-12-08_at_9.38.24_AM.png
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