How to track Employee Training progress in 7shifts
7shifts Employee Training gives Admins and Managers two ways to monitor Course progress: a Course-level report that shows how all assigned employees are doing, and an individual employee profile view that shows every Course assigned to that person.
7shifts Employee Training is now available on the Premium plan! Admins and Managers can still create Lessons and Courses, but publishing, assigning, and other key actions require a Premium plan. You'll be prompted to upgrade when you hit one of these actions. Employees will no longer have access to Training on web or mobile until the account upgrades. All content and progress data is preserved, and once you're on Premium, you and your team can pick up right where you left off.
Things to Know
Important: Managers and Assistant Managers require the permission "Can manage training" to create and manage content and "Can view training" to view Courses, approve Tasks, and access training reporting.
- Managers and Assistant Managers can only access Tracking & Reports for the Locations assigned in their employee profile.
- Avg. quiz score only appears when a Course includes graded quizzes. Courses without graded quizzes will show no score.
Track progress by Course
The Tracking and Reports tab inside a Course shows completion rates, quiz scores, and individual employee status in one place.
- From the web app, navigate to Training > Courses.
- Click on the Course you want to review.
- Select the Tracking and Reports tab.
At the top of the page, you'll see three summary cards:
- Completed — the percentage and count of assigned employees who've finished the Course.
- In progress — the number of employees currently working through the Course, plus how many haven't started yet.
- Avg. quiz score — the average score across all graded quizzes in the Course.
Below the summary, a table lists each assigned employee with their current step, progress percentage, and status. You can filter the table by location, department, role, name, or status to narrow your view.
Track progress by Employee
If you want to see all the Courses assigned to one person (and how they're doing across each), you can check their employee profile.
- From the web app, navigate to Team > View Employees.
- Select the employee's name.
- In the employee's profile, select the Training tab.
The Training section shows three summary fields:
- Courses assigned — the number of Courses assigned to this employee and how many they've completed.
- Avg. quiz score — their average score across all graded quizzes in assigned Courses.
- Since last activity — how much time has passed since they last engaged with a Course.
Below the summary, the Assigned courses section lists each Course assigned to that employee
Quiz grading
When a short answer needs grading, the Manager assigned to the same Location and Department as the employee will get an email notification.
They can click Grade Answer to go directly to the employee's course, or follow these steps:
- Go to Training and click on the course you want to grade.
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Click the Tracking and Reports tab, set filter to Needs grading and select the employee's name.
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Click Grade next to the short answer question with the status Needs Grading.
- Review their answer against the rubric, add optional feedback, and select Correct or Incorrect.
Note:
- The rubric will only populate if details were added when the quiz was created.
- Employees do not receive submitted feedback at this time.