7shifts Payroll Notifications
7shifts Payroll notifications keep you informed about payroll activity, deadlines, and required actions through in-app banners and emails.
Things to Know
- Notifications are sent to both Admins and Employees based on their specific roles and payroll activity.
- Some payroll-related notifications are sent directly by Check Technologies for compliance purposes.
Compliance emails from Check Technologies cannot be disabled.
In-app banners and 7shifts emails depend on your specific notification settings.
Payroll In-App Notifications
These notifications are generated within 7shifts and appear as in-app banners and/or emails, depending on your notification settings.
| Admin Payroll Notifications | ||
| Notification Message | When This Happens | What it Means |
| Upcoming Banking Holiday | Banking Holiday will impact payroll submission deadlines | Alerts you that a banking holiday may affect payroll processing timelines. |
| You have 24 hours left to run payroll on time! | Payroll approval deadline is 24 hours away and a draft payroll exists | Reminder to review and submit payroll before the deadline. |
| You have 4 hours left to run payroll on time! | Payroll approval deadline is 4 hours away and a draft payroll exists | Urgent reminder that payroll must be submitted soon. |
| You missed your pay day! | Payday arrives and a draft payroll was not submitted | Payroll was not submitted by the required deadline. |
| Your payroll is now overdue. | Payroll approval deadline is missed | Indicates payroll is overdue and requires action. |
| Your payroll is still overdue! | 24 hours after a payroll approval deadline is missed | Follow-up reminder that payroll is still overdue. |
| Your payroll is ready to run! | Draft payroll is ready to run | Confirms payroll is ready to be submitted. |
| Your recent payroll could not be funded. Action is required. | Employer payment to payroll processing fails | Payroll funding failed (for example, insufficient funds). |
| Uh oh! Your payroll partially failed. | Some employee payments fail | Indicates partial payroll payment failures. |
| Congratulations! | Payroll submitted for processing. | Your payroll for the pay period has been submitted. |
| Employee Payroll Notifications | ||
| Notification Message | When This Happens | What it Means |
| Uh oh! You couldn't get paid. | An employee’s payroll payment fails | Your payroll payment could not be completed. Update banking details and notify your employer to retry payment. |
| Uh oh! Your bank account could not be verified for payroll. | Bank account fails validation | Your payment method needs to be updated. |
| Initial Invite | Payroll access is activated | You've been enabled as a payroll employee in 7shifts. |
Notifications Sent by our Payroll Partner
Some payroll-related notifications are sent directly by our payroll partner, Check Technologies, and not from within the 7shifts app.
These notifications are typically required for compliance purposes and cannot be disabled. They are received by email.
| Admin Payroll Notifications | ||
| Notification Message | When This Happens | What it Means |
| Employer Debit Receipt | When an attempt is made to debit the bank account | Confirms a debit attempt was initiated. This does not confirm success. Includes receipt number, debit amount, scheduled debit date, payroll details (if applicable), and remaining amounts due outside of Check. |
| Ready to Run Payroll | When you meet all requirements to run their first payroll | Confirms payroll setup is complete and includes expected first payday and payroll approval deadline. This does not guarantee all workers are unblocked. |
| Payroll Debit Failed | When a payroll debit attempt fails | Indicates payroll funding failed. Includes failure reason from the bank, date of failure, and last four digits of the bank account used. Action is required to avoid payroll delays. |
| Bank Account Validation Failed | When a newly added bank account fails validation | The bank account can’t be used to fund payroll. Includes instructions to fix or replace the account. |
| Filing Period Closed | When a quarter-end balancing payroll is approved (e.g., April 2nd) and results in a transaction | Notifies you of an upcoming tax collection (debit) or refund (credit). Includes a Tax Receipt PDF with a full breakdown of adjustments. |
| Tax Transfer Cancelled | When a previously scheduled balancing transaction is cancelled or a payroll is reopened. | Confirms that a scheduled transaction is no longer happening and the previously sent Tax Receipt is now void. If a retry occurs, you will receive a new "Filing Period Closed" email. |
| Tax Collection Variance Debit Receipt | When Check attempts to process the tax variance debit | Confirms the tax debit attempt was initiated. |
| Employee Payroll Notifications | ||
| Notification Message | When This Happens | What it Means |
| Bank Account Validation Failed | When an employee's bank account fails validation | The bank account can’t receive direct deposits. Includes instructions to update or use another payment method. |
| Payment Failed | When a direct deposit payment fails and will not retry | Payment could not be completed. Action is required before another attempt can be made. |