7shifts, like our customers, takes security seriously. We understand that a small portion of our clients have content filters or firewalls enabled in their restaurant locations. In order to avoid interruption of service, and ensure smooth operation of 7shifts products and services, we ask that you familiarize yourself with this article.
Please ensure that the following required host names are entered correctly into your content filter, or talk to your IT department about these. Of course, do not hesitate to contact our support team for additional help.
Required Hostnames
It is important that subdomains are wildcards (denoted by an asterisk - *)
| Hostname | Port | Reason |
| *.7shifts.com | 443 | All 7shifts products and services communicate through this hostname. Blocking of any kind on this hostname will result in a poor product experience. |
| *.rackcdn.com | 443 | Customer's profile images and some attachments are served from Rackspace's Content Delivery Network. |
| *.intercom.com *.intercom.io |
443 | Product updates and chatting with our support team is enabled through Intercom. Both hostnames are required. |
| *.helpscout.net | 443 | Our knowledge base articles are served through HelpScout. |
| maps.googleapis.com | 443 | Google Maps allows customers to accurately set their location and address of the restaurant. We use this location accuracy for things like weather. |
| *.googletagmanager.com | 443 | Google Tag Manager is a code loading tool that allows us to quickly deliver our products and services to your browser. |
Optional Hostnames
It is important that subdomains are wildcards (denoted by an asterisk - *)
| Hostname | Port | Reason |
| api.amplitude.com | 443 | Amplitude is a customer feedback tool we use to improve our products. |
| *.datadoghq-browser-agent.com | 443 | Datadog is a performance and error monitoring tool. 7shifts uses this to detect and fix potential problems with the system. |