Announcements for Admins & Managers (Mobile)

For one-way communication with Employees, our Announcement feature allows you to send a message blast to your staff. Sending an Announcement is limited to Admin and Manager access only. 

1. Tap the 'Chat Bubble' on the nav bar.


2. You can send a new Announcement by tapping '+' button in the bottom right hand corner. Then tap on the 'New Announcement' button. You'll then be asked to specify which Location, Department or Role group you want to send the message to. 

Announcements are a one-way communication. However, the email notification of the Announcement allows Employees to respond via email to the Admin or Manager who sent out the Announcement.

 

 

⚠️ Please note that it is only possible to attach one file on the mobile app. If you need to attach more than 1 file, head to the web app and attach up to 3 files.

⚠️ Attachments in Announcements will not appear in the email notification. Employees will need to view attachments through the mobile app.

Read Receipts 

When an Announcement is sent, you can see how many of the recipients have viewed it in the bottom right corner:

Tap on this number to see the names of who has viewed the Announcement, and the date / time of viewing:

Tap on the 'Unread' tab to see the names of who has not yet viewed. Tap on the chat icon next to a name to send a message as a reminder to one employee, or re-send the notification to all employees in the 'Unread' list using the button at the bottom


Roster Talk

You can now create group announcements for all employees working a specific day. Click on the 'Compose' icon to get started:


Tap 'Add recipients'. You can choose which timeframe to target, and then specify by Location, Department, and Role. 



TIPS for Roster Talk

- 'Today' is considered a shift that falls within any Hours of Operation for the Location. Click Here for info on how to set or change your Hours of Operation. 

- If an Admin is set to 'Appear as employee' in their account, and is NOT scheduled, they will be included in any 'Not Scheduled' Roster Talk chats / announcements 

- Only employees with published shifts will be included in the chat / announcement; unpublished shifts will not be recognized in the Roster Talk targets

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