Multiple Location Billing Options

When you have more than one Location in your 7shifts account, you have two billing options to choose from to facilitate your payment needs. Continue reading to learn more about these two billing types and see how they work to decide which one is the best fit for you.

SKIP AHEAD TO:
Selecting your billing type
Account Based Billing
Location Based Billing
⚠️ Credit card and other billing updates can only be made by an Administrator from the web app at app.7shifts.com.


Selecting your billing type

When setting up billing for the first time with more than one Location, or when you add a second Location, you will be prompted to choose between two options:

1. Account Based Billing

You should choose Account Based Billing when:
  • You have a single payment source for all Locations
  • You only need a single invoice for all Locations

OR

2. Location Based Billing

You should choose Location Based Billing when:
  • You require a separate invoice per Location
  • You require different payment sources per Location
  • You require both, separate invoices and different payment sources per Location
⚠️ Please note, when adding a new Location, you will be prompted to select an existing credit card or enter in new credit card information.
⚠️ All Locations within the same account will be on the same plan, regardless of how many different credit cards are linked to the account.


 Account Based Billing

Here's how to manage your billing details when using Account Based Billing:

1. Navigate to the Billing page by hovering over the '7shifts' logo in the top right and selecting 'Billing & Plans.'

Screen_Shot_2022-06-07_at_11.54.08_AM.png

2. Next, click on your subscription.

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3. From there, you can review your subscription details, view/change plans, or download any of your existing invoices.

4. You can select 'Update Payment Method' if you need to update your billing details.

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5. If updating the payment method, enter the credit card details and click on 'Save' when finished.

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6. After your billing information is updated, the next payment will be billed to this new card.

7. If you also need to update the email address that invoices will be sent to, click on the 'change email' button under the invoice email section.

Screen_Shot_2022-06-07_at_12.09.56_PM.png


Location Based Billing

Here's how to manage your billing details when using Location Based Billing:

1. Navigate to the Billing page by hovering over the '7shifts' logo in the top right and selecting 'Billing & Plans.'

Screen_Shot_2022-06-07_at_11.54.08_AM.png

2. Next, click on any of your subscriptions.

Screen_Shot_2022-06-07_at_11.56.09_AM_copy_2.png

3. From there, you can review your subscription details, view/change plans, or download any of your existing invoices.
4. You can select 'Update Payment Method' if you need to update your billing details.

Screen_Shot_2022-06-07_at_12.06.12_PM.png

5. If updating the payment method, enter the credit card details and click on 'Save' when finished.

Screen_Shot_2022-06-07_at_12.08.27_PM.png

6. After your billing information is updated, the next payment will be billed to this new card.

7. If you also need to update the email address that invoices will be sent to, click on the 'change email' button under the invoice email section.

Screen_Shot_2022-06-07_at_12.15.35_PM_copy.png

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