Cluster POS
Cluster POS integrates with 7shifts to sync actual sales data. Connecting Cluster POS to 7shifts gives managers real-time sales visibility for more accurate scheduling and labor forecasting.
Things to Know
Supproted by Cluster. Cluster manages the setup and configuration process. For help with setup, connection settings, or troubleshooting, contact Cluster POS Support directly at support@clusterpos.com.
- Access to this feature may require an upgrade from your existing plan.
- Sales data from Cluster POS includes order totals only. Line items are not included.
- Time punches, schedule enforcement, and employee sync are not supported with this integration.
Add the Integration
You can get your access token and information from 7shifts by heading to Settings > Developer Tools. For setup assistance, contact Cluster POS Support at support@clusterpos.com.
- Log in to Cluster POS as an Admin.
- Navigate to the Integrations tab.
- Grant access and enable the 7shifts integration.
Actual Sales and Forecasting
Once your integration has been activated, your real-time sales data will be enabled by default. 7shifts will also use those Actual Sales values to populate Projected Sales, allowing you to create schedules based on those projections. These will become more accurate over time as more data is available.
After activating your integration, please note that sales projections may not appear immediately. It can take approximately 1–2 weeks from the activation date for sales projections to become visible, covering up to four weeks into the future. These will become more accurate over time as more data is available.
You can manually import sales data for more immediate projections. To do this, import hourly sales each day or individual receipts consistently. You can learn more about sales projections here.
- Both 7shifts and Cluster POS must be configured with the same time zone and workday hours (5:00 AM to 5:00 AM).
- It may take a few hours for the system to bring in previous sales. If sales data does not appear initially, check back in a few hours.
- It takes approximately 1 to 2 weeks of data collection for initial sales projections to appear.
- Sales data from Cluster POS includes order totals only. Line items are not included.
- The receipt date in 7shifts may correspond to either the time an order was opened or closed in Cluster POS. This is configurable in Cluster POS.
- 7shifts will sync sales data into the Dashboard, Manager Log Book, Actuals Report, and the Labor Budget Tool.
Learn more about the Labor Budget Tool.
When building schedules for future weeks, 7shifts will automatically use past historical sales data to generate and insert sales projections. This feature enables more accurate scheduling to help you stay on budget and within your labor targets.
Actual Sales data will initially be empty for current or future days until sales data starts rolling in. Once sales numbers are pulled into 7shifts, they will be displayed under the respective days.
Actual Sales and Forecasting in 7shifts defines universal rules and how projection logic applies across all supported integrations.