How to Delete a Chat
In this article, you'll learn how to manage and delete messages in 7shifts. Messages you delete will be replaced with the text: "This message was deleted."
Prerequisites
⚠️ It is only possible to delete a message from a user-level type below you (i.e: an Admin can delete the message of a Manager, not vice versa).
To delete a chat, use the tabs to change your viewing preferences through the mobile or web app:
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Long press on the message > select Delete message:
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Alternatively, users can choose to report the message. To do this, long press on the message > Report Message > click and add any notes/comments before sending it:
- Hover over a message and click on the More Options icon > select Delete:
- Click Delete once more to confirm these changes: