Add an Admin

Every 7shifts account has an Account owner, who also serves as the Admin. The Admin has a full set of user permissions and has the highest level of access in 7shifts. For more information on the hierarchy levels in 7shifts, you can refer to: Levels of Hierarchy in 7shifts - User Types.

In this article, we'll cover how to grant a user Admin permissions.

Add an Admin (Paid plan)

Security at 7shifts is our number one priority. For the safety and security of you and your account data, the Admin user type can only be updated by 7shifts Support and must be requested by another Admin user.

You will be required to verify your identity for security and reporting purposes.

To expedite the process, an existing Admin must contact 7shifts Support and share the profile to be added (or removed) as Admin. If no profile exists, please complete the necessary steps to create one (set them temporarily to any user-level type) before contacting Support.

Add an Admin (Trial plan)

To add an Admin, you can do so directly from an employee profile, or while adding a new user.

Assign Admin permissions from an existing employee profile:

1. Login as an Admin.
 

2. In the left navigation bar, head to Team > click on the employee profile to expand its details.
   
   

3. Head to Permissions. 
   
   
4. In the Employee type drop-down menu, select Admin:
   
   
   
   We'll also let you know how many Admins are currently on the Account. To add more than 3 Admins, contact our Support team.
   
   
5.  Before granting Admin access, remember that:
   
    
   • Once you hit Save, they'll instantly become an Admin with a full set of permissions. This included upgrading or cancelling the Account.
     
   • You'll no longer be able to access or edit their profile.
    
   • You must contact our Support team to remove their Admin status.
     
     
6. Click Save. From here, an email will be sent to notify both the new Admin and all the existing Admins on the account about the change in Admin status.

Create a new profile and assign Admin permissions:

1. Login as an Admin.
   
   

2. In the left navigation bar, head to Team > click Add Employee:
   
   

3. Fill in their profile details.
   
   

   ⚠️ A valid e-mail is required for them to accept their invite and access their Account.

4. In the User type dropdown menu, be sure to select Admin:
   
   
   We'll also let you know how many Admins are currently on the Account. To add more than 3 Admins, contact our Support team.
   
   
5. Before granting Admin access, remember that:
   
    
   • Once you hit Save, they'll instantly become an Admin with a full set of permissions. This included upgrading or cancelling the Account.
     
   • You'll no longer be able to access or edit their profile.
    
   • You must contact our Support team to remove their Admin status.
     
     
6. Click Save. From here, a confirmation email will be sent to the new Admin that will prompt them to accept their invitation.
   
   Additionally, all existing Admins on the account will receive an e-mail notification regarding the change in Admin status.