1. 7shifts
  2. Product Guides
  3. Tip Management
  4. Tip Payouts
  5. Tip Payouts Set Up Guide

1. Add Funds to Your Tip Payouts Account

Updated

To begin, you'll enable Tip Payouts and link your restaurant's bank account while also setting a minimum float reserve in 7shifts. From here, you'll be able to load funds designated for paying tips and ensure that you always have enough to pay employees.

Prerequisites

⚠️ Only Admins can enable Tip Payouts and configure the Account's float funds.

Enable Tip Payouts

Here's how you can start your 28-day trial! 

  1. Log into the web app as an Admin.

  2. In the left navigation bar, head to Tip Management (or, Settings > Add-ons) > select Tip Payouts.
  3. Click Get Started to begin setup!

  4. Alternatively, click Book a demo to get in touch with our team and learn more about Tip Payouts!

Got more questions? Check out our Tip Payouts Trial FAQs here.

Set Up a Float

⚠️ A maximum limit of $ 30 000 that can be held per Location. In-app, you can initiate a float setup of up to $ 20 000. To initiate a float setup of $ 30 000, please click on the Book a Call button on the Edit Float Amount screen.

⚠️ Each Location will require Tip Payouts to be set up individually (even if the funds will be taken out of a shared bank account).

⚠️ A maximum amount of $2000 can be sent to an Employee per day.

⚠️ If a float amount needs to be refunded, please reach out to our team (tippayouts@7shifts.com) for assistance.

⚠️ It may take 5 business days for the initial setup funds to appear within the Account.

  1. Login as an Admin.

  2. In the left navigation bar, click Tip Management > select the Tip Payouts tab.
  3. Click the green Get Started button.

  4. Select your Location from the dropdown menu > click Next:
  5. Click Next to begin setting up your float.

    mceclip0 (48) (1).png

  6. Set your Float amount.  Select a minimum amount that you want in your Account at all times. We recommend that you set a float of 4x the number of tips from your busiest day to account for bank processing times. 

  7. Click Next.
     
  8. Once set, 7shifts will automatically top-up funds into the Account when the balance falls below the amount you have set. The regular float top-up funds can take up to 2-3 business days to process.

    Check out these articles to learn more about:

    Understanding 7shifts Payout Times
    Understanding 7shifts Float Clearing Times

    mceclip1 (22) (2).png

  9.  Select who covers your transaction fee > click Next:

    Screenshot 2023-04-12 at 11.42.17 AM (2) (1).png

  10. Verify your identity or click Skip it for now to complete it later on your Tip Payouts Dashboard. We require the bank account owner/Admin to complete this step before sending a Tip Payout. 

    Untitled design - 2023-12-18T114801.818 (1).png

  11.  Select an account for payouts. You'll have the flexibility to (1) connect a new bank account:

    Screenshot 2023-09-29 at 3.26.05 PM.png

    Or, (2) choose an existing bank account. Only bank accounts previously set up in your user profile will be displayed:

    Screenshot 2023-09-29 at 3.35.50 PM.png

  12. Follow the on-screen prompts to securely connect your bank account.

    If your financial institution is not supported on the web app, start a chat with our Support team for further assistance. Please note that you will be required to provide proof of ownership for security and reporting purposes.

  13. Click Confirm transfer to confirm your bank account and payment selection.

    Depending on your bank, the initial setup funds can take up to 5 business days to appear in the Account.



  14. Click Done. We'll also let you know when you can expect funds in your Account:

    Screenshot 2023-10-27 at 4.34.54 PM.png

 

Great job! You've successfully set up this Location's float.

Next Steps

Click on each step to navigate through your Tip Payouts setup journey:






To see this in action, check out our Tip Payouts Overview video!

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