1. Add Funds to Your Tip Payouts Account

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To begin, you'll enable Tip Payouts and link your restaurant's bank account while also setting a minimum float reserve in 7shifts. From here, you'll be able to load funds designated for paying tips and ensure that you always have enough to pay employees.

Prerequisites

⚠️ Only Admins can enable Tip Payouts and configure the Account's float funds.


Enable Tip Payouts

Here's how you can start your free 28-day trial! 

  1. Log into the web app as an Admin.

  2. In the left navigation bar, head to Tip Management (or, Settings > Add-ons) > select Tip Payouts.

  3. Click Get Started to begin setup!

  4. Alternatively, click Book a demo to get in touch with our team and learn more about Tip Payouts!

Got more questions? Check out our Tip Payouts Trial FAQs here.


Set Up a Float

⚠️ A maximum limit of $ 30 000 that can be held per Location. In-app, you can initiate a float setup of up to $ 20 000. To initiate a float setup of $ 30 000, please click on the Book a Call button on the Edit Float Amount screen.

⚠️ Each Location will require Tip Payouts to be set up individually (even if the funds will be taken out of a shared bank account).

⚠️ A maximum amount of $2000 can be sent to an Employee per day.

⚠️ If a float amount needs to be refunded, please reach out to our team (tippayouts@7shifts.com) for assistance.

⚠️ It may take 5 business days for the initial setup funds to appear within the Account.

  1. Login as an Admin.

  2. In the left navigation bar, click Tip Management > select the Tip Payouts tab.

  3. Click the green Get Started button.

  4. Select your Location from the dropdown menu > click Next:



  5. Click Next to begin setting up your float.

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  6. Set your Float amount.  Select a minimum amount that you want in your Account at all times. We recommend that you set a float of 4x the number of tips from your busiest day to account for bank processing times. 

  7. Click Next. Once set, 7shifts will automatically top-up funds into the Account when the balance falls below the amount you have set. The regular float top-up funds can take up to 2-3 business days to process.

    Understanding business days and processing times.
    When we talk about "2-3 business days," it refers to the time it takes for funds to be processed and added back to your account after a payout. Let's break it down with an example:

    Scenario 1: Payout During Banking Hours
    Imagine you request a payout of $4000 on a Tuesday night during banking hours. Typically, you’d expect to see $4000 added back to your account by Friday. That’s because Wednesday would count as the first business day, and Thursday as the second business day, with the funds appearing on Friday.

    Scenario 2: Payout Outside Banking Hours
    Now, if you made the same $4000 payout on a Wednesday night outside of banking hours, it wouldn’t be processed until Thursday morning. This means Thursday would be the first business day, Friday the second, and you'd see the funds by the following Tuesday.

    Why "Delays" Can Happen

    Delays becomes noticeable when payouts are split. For instance, if you paid out $2000 on Tuesday and another $2000 on Thursday, you’d see $2000 returned to your account by Friday and the remaining $2000 by Monday. This delay stems from the time gap between two full business days and if the payout was submitted outside banking hours.

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  8.  Select who covers your transaction fee > click Next:

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  9. Verify your identity or click Skip it for now to complete it later on your Tip Payouts Dashboard. We require the bank account owner/Admin to complete this step before sending a Tip Payout. 

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  10.  Select an account for payouts. You'll have the flexibility to (1) connect a new bank account:

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    Or, (2) choose an existing bank account. Only bank accounts previously set up in your user profile will be displayed:

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  11. Follow the on-screen prompts to securely connect your bank account.

    If your financial institution is not supported on the web app, start a chat with our Support team for further assistance. Please note that you will be required to provide proof of ownership for security and reporting purposes.

  12. Click Confirm transfer to confirm your bank account and payment selection.

    Depending on your bank, the initial setup funds can take up to 5 business days to appear in the Account.



  13. Click Done. We'll also let you know when you can expect funds in your Account:

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Great job! You've successfully set up this Location's float.


Next Steps


To see this in action, check out our Tip Payouts Overview video!

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