How do I change my name?

On the web app: 

    1. Click on your profile icon at the top right of the page.
    2. Select My Account.
    3.  Update the required fields: First name, last name.
    4. Be sure to hit Save to complete these changes.

On the mobile app: 

    1. Tap the 7shifts logo at the bottom of your screen to head to your Dashboard.
    2. Tap your profile icon at the top left of your screen.
    3. Select Edit Profile.
    4. Tap the Name field and enter your details.
    5. Be sure to hit Save to complete these changes.

I have updated my name, but the changes do not seem to save and I have to keep coming back to update it again.

A: This can happen if Employee Sync is turned on within the Account's Integration settings. For more information on this, please reach out to the Admin of the Account who has sole user access to manage this feature.

For example, the sync between Toast POS and 7shifts is a one-way sync (i.e. we only pull employee data from Toast POS). And so, if your information isn't updated in Toast POS, it will eventually revert back to what is listed there to match its counterparts.

Was this article helpful?
0 out of 2 found this helpful